FAQS

How can I place an order on essentialsclothinguk.com? 

To place an order, simply browse our online store and select the items you wish to purchase. Add them to your cart and proceed to the checkout page. Follow the prompts to provide your shipping information and payment details. Once your order is confirmed, you will receive an email with the order details.

What payment methods do you accept? 

We accept major credit cards, including Visa, Mastercard, Crypto. You can also choose to pay using PayPal for added convenience and security.

How do you handle shipping and delivery?

 We offer shipping services to various locations. During the checkout process, you will be provided with available shipping options and their associated costs. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

What is your return and exchange policy? 

We want you to be completely satisfied with your purchase. If you are not satisfied or need to exchange an item, please contact our customer support within 7 days of receiving your order. We will provide instructions on how to return the item and assist you with any necessary exchanges or refunds.

How can I contact customer support?

 For any inquiries, concerns, or assistance, you can reach our customer support team by sending an email to sales@essentialsclothinguk.com. We strive to respond to all inquiries within 24 Hours

Do you ship internationally? 

Yes, we offer international shipping. However, please note that delivery times may vary depending on the destination. It is recommended to check the available shipping options during the checkout process.

Are my personal and payment details secure? 

At essentialsClothingUK.com, we take the security and privacy of your information seriously. We implement industry-standard security measures to protect your personal and payment details. We use secure socket layer (SSL) encryption to ensure the secure transmission of data between your browser and our website.

Do you offer size guides for your clothing items? 

Yes, we provide size guides for most of our clothing items. These guides can help you determine the correct size based on your measurements. You can find the size guide link on each product page, or feel free to contact our customer support for assistance.

Can I track my order?

Yes, once your order is shipped, we will provide you with a tracking number. You can use this tracking number to monitor the status and location of your package. You will receive an email notification with the tracking information.

Do you offer gift cards? 

Yes, we offer electronic gift cards that can be purchased and redeemed on our website. Gift cards are a great option for gifting and allow the recipient to choose their preferred items from our store.

If you have any further questions or need additional information, please don’t hesitate to contact our customer support team at sales@essentialsclothinguk.com